The full featured SpiderOak backup applications run on Windows, Mac, and Linux. You can also obtain read-only access to your account via our Android and iOS apps and online. Although running SpiderOak ONE, Groups, and Enterprise directly on an NAS is not supported, you can back up your NAS.
If we don't support your favorite platform, please let us know. If there is enough interest then we'll add it.
We test each SpiderOak ONE release on Windows 7 (32 and 64 bits), 8.1 (64 bits), and 10 (64 bits). These are the Windows versions for which we provide official support.
We regularly receive reports of ONE running fine on Windows Server and SBS versions 2008 and later, Vista, 8, and on the 32 bit versions of 8.1 and 10. We do not however test on them and so cannot offer advanced troubleshooting for them.
Windows XP is not supported, and we echo Microsoft's encouragement that XP users upgrade to a more recent and secure operating system. In the meantime, XP users have reported that ONE version 6.1.5 continues to work for them. That is an older and thus unsupported version of ONE, but if you would like to try it on an as-is basis then here are the installers:
If a more recent version of ONE was installed by accident on a computer running Windows XP, ONE will not work until downgraded to 6.1.5. To do that, open the Install/Uninstall Software applet of the Windows Control Panel and uninstall SpiderOak ONE. Reboot the computer. Download the appropriate version of ONE 6.1.5 from the links above and install it.
We test each SpiderOak ONE release on the current stable version of macOS and the most recent previous one. As of September 2017, that means 10.13 High Sierra and 10.12 Sierra. These are the versions for which we provide official support. If you now use or are considering upgrading to 10.13 High Sierra, you will want to read our article discussing the changes that it brings to SpiderOak.
We regularly receive reports of ONE running fine on macOS 10.9 Mavericks, 10.10 Yosemite, and 10.11 El Capitan. We no longer test on them however and so cannot offer advanced troubleshooting for them.
We test each SpiderOak ONE release against the latest 64 bit stable versions of Ubuntu, Ubuntu LTS, CentOS, and Fedora. We additionally try to also test on the latest 32 bit versions of all of these, plus the latest 64 bit versions of Debian stable and OpenSUSE.
ONE is available as an RPM, a DEB, and as a tarball for manual installation. We do not currently distribute in other packages such as Snap, AppImage, or Docker containers. Do let us know if you would find a particular package useful so that we can gauge interest.
We regularly receive reports of SpiderOak running fine on Debian testing, Red Hat Enterprise Linux, Mint, Mageia, and other popular distributions, but we do not formally test on them and we cannot offer advanced troubleshooting for them. Likewise we are unable to officially support rolling release distributions, beta releases, or unstable or testing releases.
The builders for each package is on a standalone platform, so supporting earlier releases is possible if the builder platform can meet the dependencies. If you get dependency errors when installing, it is because one of these components in the system are too old. A common one is glibc.
If you aren't sure if SpiderOak ONE will work on your preferred distribution and release, we encourage you to give it a try at no cost with a 250 GB 21 day trial.