The full featured SpiderOak One and Groups backup applications run on the current versions of Windows, Mac, and popular Linux distributions. You can also obtain read-only access to your account via our Android and iOS apps and online. Although running One and Groups directly on an NAS is not supported, you can back up your NAS. Your computer will need at least 2GB of memory, due to the resource-intensive nature of deduplication and encryption.
If we don't support your favorite platform, please let us know. If there is enough interest then we'll add it.
We test each release on Windows 7 (32 and 64 bits), 8.1 (64 bits), and 10 (64 bits). These are the Windows versions for which we provide official support.
The One and Groups installers are for PC hardware (x86, both 32 and 64 bits). We do not have Windows installers for other hardware platforms.
We regularly receive reports of One and Groups running fine on Windows Server, SBS, and WHS versions 2008 and later, Vista, 8, and on the 32 bit versions of 8.1 and 10. We do not however test on them and so cannot offer advanced troubleshooting for them.
Windows XP is not supported, nor are portable installations (e.g. installed to a USB memory stick).
We test each release on the current stable version of macOS and the most recent previous one. As of June 2018, that means 10.13 High Sierra and 10.12 Sierra. These are the versions for which we provide official support. If you now use or are considering upgrading to 10.13 High Sierra, you will want to read our article discussing the changes that it brings to SpiderOak.
We do no support beta releases of macOS or any operating system, and as of June 2018 One and Groups are known to not run on 10.14 Mojave beta. We will support 10.14 upon its general release.
We regularly receive reports of One and Groups running fine on macOS 10.9 Mavericks, 10.10 Yosemite, and 10.11 El Capitan. We no longer test on them however and so cannot offer advanced troubleshooting for them. One and Groups will not run on previous versions of macOS.
We test each release against the latest 64 bit stable versions of Ubuntu, Ubuntu LTS, CentOS, and Fedora. We additionally try to also test on the latest 32 bit versions of all of these, plus the latest 64 bit versions of Debian stable and OpenSUSE.
One and Groups are available as an RPM, a DEB, and as a tarball for manual installation. We do not currently distribute in other packages such as Snap, AppImage, or Docker containers. Do let us know if you would find a particular package useful so that we can gauge interest.
The One and Groups installers are for common x86 hardware (both 32 and 64 bits). We do not have Linux installers for other hardware platforms such as ARM.
We regularly receive reports of SpiderOak running fine on Debian testing, Red Hat Enterprise Linux, Mint, Mageia, and other popular distributions that use RPM or DEB packages. We do not test on them however so we cannot offer advanced troubleshooting for them. Likewise we are unable to support rolling release distributions, beta releases, unstable or testing releases, or distributions that do not use RPM or DEB packages such as Arch or Manjaro.
The builders for each package is on a standalone platform, so supporting earlier releases is possible if the builder platform can meet the dependencies. If you get dependency errors when installing, it is because one of these components in the system are too old. A common one is glibc.
If you aren't sure if SpiderOak One will work on your preferred distribution and release, we encourage you to give it a try at no cost with a 250 GB 21 day trial.
Android and iOS
Our Android and iOS apps are read only, meaning you can view files but not upload or sync files from your phone or tablet.
If you have any feedback on this article please let our support team know. Thanks!