You can access and download your data two ways: from the Manage tab in the SpiderOak ONE application, or from the website
THE MANAGE TAB
All data you’ve uploaded to your account can be found in the Manage tab.
To download any of your data, select a file or folder and press the Download button. You can choose whether to download your file to its original location or to any other folder of your choice.
To access data you’ve uploaded from other devices, click on the name of the device in the Devices List or in the main screen. This will display the data you have uploaded from other devices.
THE SPIDEROAK WEBSITE
You can also access your data online using the SpiderOak website.
First, log in. You'll need the email address and password you chose when creating your account.
Open the Manage tab. Click the name of the device where the data is stored. Note: Opening a device or folder may take a few minutes. This is especially true if it contains a large amount of data, a large number of files or folders, or there have been many changes to the data.
When you find the file or folder you wish to download, click the Download button and choose where to save the file on your computer.
Note: you cannot delete your data via the SpiderOak website for security reasons. You can only delete data from within the SpiderOak ONE application.
If you have any feedback on this article please let our support team know. Thanks!