How Should I Contact SpiderOak for Support Issues With My Groups Account? Adam Tervort May 20, 2017 16:28 Updated Follow Just email us at email@example.com from the address associated with your account. A real live human will take care of you. You can also contact support by using the Submit A Request link at the top right of this page. Related articles How Should I Contact SpiderOak for Support Issues With My Enterprise Backup Account? What Happens When an Employee Leaves a Company That Uses SpiderOak Groups or Enterprise? How Do I Create a User Group? Users in SpiderOak Groups Comments 0 comments Article is closed for comments.