We are planning to introduce a version of SpiderOak ONE and Groups that works properly on high resolution screens, but we have no ETA for this. In the meantime, helpful Windows users have passed on the following tips. We are not aware of any similar workarounds for Mac or Linux.
This tip has been reported to work on 64 bit Windows 10. It might work on other versions of Windows.
- Quit ONE or Groups if it is running. Don't just minimize the application, shut it down completely by right clicking on the SpiderOak icon in the system tray, then selecting Quit.
- In the Windows file explorer, find the file C:\Program Files\SpiderOakONE\SpiderOakONE.exe and right click on it.
- Click Properties, then Compatibility, then "Disable display scaling on high DPI settings". Click Apply.
- Re-launch SpiderOak ONE or Groups.
This fix for Adobe products on Windows has been reported to work for ONE and Groups:
This tip comes from Microsoft:
Some users report success with changing the scaling for the display. To do so, get to the Windows desktop, and right-click the desktop. From that menu, select "Make text and other items larger or smaller." There, select Medium (125%) or Smaller (100%) from the list of results, and select Apply. Due to the way Windows' desktop manager works, you will need to log out then log back in, or restart the computer, for this change to be applied.