If you have recently switched from Dropbox to SpiderOak, we'd like to take a few moments to welcome you to the secure side of backup. We know that switching backup providers can be a lot like moving to a new place. It can be exciting and maybe a little intimidating too.
This relocation guide will make the transition a little easier. There's no map or moving boxes required, just the opportunity to start living your new and improved life on the cloud.
KNOW THE TERRITORY:
LEARN THE LANGUAGE:
With Dropbox, you created a central folder on your hard drive for backup. You dragged and dropped your files into the main Dropbox folder. SpiderOak gives you a choice: you can move all your files to Hive, or you can back up any files you want without moving them at all.
Our application allows you to select data from your computer using the BackUp tab. SpiderOak uploads a mirror copy of your selection to our servers.
You don't have to move folders around anymore. 'Drag and Drop' becomes 'Select and Save'.
PRACTICE THE CUSTOMS:
Security is the backbone for all of our features. To ensure security, backup must occur before syncing and sharing. Anytime you modify a file, SpiderOak must first upload the changes and build encryption blocks before any other process can begin. This requires you to back up every device you would like to sync. It also requires a little bit of extra time for the upload process. The motto to remember: 'Security is our number one priority'.
GET TO KNOW THE LOCALS:
Learn more about the SpiderOak community by visiting our FAQs.
The Support Page is a great place to learn how SpiderOak can meet your individual needs. You can also learn about the variety of special features that SpiderOak has to offer. If you have specific questions or requests, please contact our Customer Relations department by writing to: firstname.lastname@example.org
EMBRACE YOUR NEW HOME:
Try it out. We offer a 250 GB plan to backup your data for 21 days at no cost. When you're ready, you can expand your new space and upgrade. Our most popular plan is 1000 GB for $12/month, or only $129 per year.
SpiderOak doesn't discriminate. You can back up as many devices as you like, even external drives. We support all major platforms and have no file size limit.